Character AI Chat Privacy Policy
Last updated: October 9, 2026
1. Who we are
Character AI Chat operates the website characterai-chat.net. When this policy says "we" or "us", it means the team behind Character AI Chat.
2. Scope of this policy
This policy explains what information we collect when you visit or use the site, why we collect it and what choices you have.
3. Information you give us
If you create an account or contact us, we may receive your email address, a display name and anything you choose to write to us.
4. Conversation content
Messages you send to companions are processed so that companions can reply and remember context. They are not published anywhere.
5. Automatically collected data
Like most websites we receive basic technical details such as browser type, device type, approximate region and pages viewed.
6. Cookies
We use small cookies to keep you signed in, remember preferences and understand which pages people find useful.
7. Analytics
We may use privacy-friendly analytics to count visits and spot problems. These figures are viewed in aggregate.
8. Advertising partners
Some pages may show ads or partner links. Those partners may use their own cookies under their own privacy terms.
9. How we use information
We use information to run the service, keep companions consistent, improve features, prevent abuse and answer support requests.
10. Legal bases
Where required by law, we rely on your consent, the performance of our agreement with you and our legitimate interest in running a safe service.
11. We do not sell personal data
We do not sell your personal information to anyone, and we do not share your chats for marketing.
12. Service providers
We work with trusted providers for hosting, payments and email. They only process data on our instructions.
13. Legal requests
We may disclose information if required by law or to protect the rights and safety of users and the public.
14. Business transfers
If the site changes ownership, user information may move to the new owner under the same protections.
15. Data retention
We keep information only as long as needed for the purposes above, then delete or anonymise it.
16. Deleting your data
You can ask us to delete your account and associated conversations at any time by contacting us.
17. Your rights
Depending on where you live you may have the right to access, correct, export or restrict the use of your data.
18. California residents
California residents may request details about the categories of personal information we collect and how it is used.
19. EEA and UK residents
If you are in the EEA or UK, you may lodge a complaint with your local data protection authority.
20. International transfers
Your information may be processed in countries other than yours. We use appropriate safeguards when this happens.
21. Security
We use encryption in transit, access controls and regular reviews. No system is perfectly secure, but we take it seriously.
22. Age restriction
The site is for adults aged 18 and over. We do not knowingly collect information from anyone younger.
23. Third-party links
Links to other websites are provided for convenience. We are not responsible for their privacy practices.
24. Do Not Track
Browsers handle Do Not Track signals differently, so we currently treat all visitors under this same policy.
25. Marketing emails
If you opt in to updates, every email includes an unsubscribe link that works immediately.
26. Changes to this policy
We may update this policy. The date at the top shows when it last changed, and major changes will be highlighted on the site.
27. Contact
Questions about privacy can be sent through the contact options on characterai-chat.net. We aim to reply within a few working days.